Chief Operating Officer of Marketing

CONFIDENTIAL

Chief Operating Officer of Marketing

About the Company

Thriving cloud computing company offering custom management platforms

Industry

Computer Software

Type

Public Company

Founded

2004

Employees

10,001+

Specialties

service management
enterprise cloud
custom app development
platform
itsm
security operations
customer service management
itom
grc
hr service delivery
and digitize workflows

Business Classifications

B2B
SAAS
Enterprise

About the Role

The Company is seeking a Chief Operating Officer for Marketing to spearhead a transformative approach to the marketing function. The successful candidate will be responsible for leading the business of marketing, bringing structure, and focus, and ensuring follow-through to drive results. This senior leadership role demands a strategic partner to the CMO, with a focus on connecting strategy to execution, running the operating model, and delivering business-forward results. The COO will also lead the Office of the CMO, drive focus and accountability, and accelerate transformation, particularly in the adoption and governance of AI. Applicants must have a minimum of 15 years' experience in leading marketing operations, strategy, or transformation within global, matrixed organizations. The role requires a proven operator with a track record of scaling complex systems, deep experience in planning, budgeting, and performance management, and a strong background in leading transformation and modernizing processes. The ideal candidate will have experience in leading senior teams, particularly in emerging capabilities like AI, and possess strong communication and influencing skills. Success in this role is defined by the precision, discipline, and intent with which marketing operates, and the ability to ensure that all marketing activities are fully connected to business outcomes.

Chief Operating Officer of Marketing