Software Guidance & Assistance, Inc., (SGA), is searching for an Sr. Business and Marketing Operations Manager for a CONTRACT assignment with one of our premier SaaS clients in San Francisco, CA.

Seeking a collaborative Senior Business & Marketing Operations Manager to support the Product Marketing team. Ideal for those looking for a high-impact role who thrives at the intersection of strategy, operations, and execution.

This individual will work closely with PMM leadership and partners in Product, Marketing, Finance, and GTM to enhance business performance and operational systems.

Responsibilities

Strategy & Business Operations
Partner with Product Marketing leaders to translate strategic plans into operational execution that delivers measurable business impact across pricing, packaging, segmentation, growth planning, and go-to-market
Coordinate and lead operational cadences, such as QBRs, roadmap reviews, business health reviews, and objectives and key results tracking
Support annual planning cycles, executive deliverables, and achievement tracking across initiatives
Monitor category performance, surface insights from product, marketing, and customer data, and drive action in collaboration with Analytics and Finance
Coordinate cross-functional alignment and proactively identify risks, misalignments, or decision bottlenecks
Develop executive communication assets: craft clear and persuasive narratives to support reviews, decisions, and partner alignment
Marketing Operations
Engage with the global marketing organization to assess and boost marketing program efficiency across campaigns, launches, and customer segments
Support development of marketing investment strategy and help align program spend to strategic objectives
Track and report on marketing funnel metrics, working closely with GMO and performance marketing teams
Optimize campaign planning, execution, and reporting workflows to improve visibility, accountability, and speed
Program Execution & Change Enablement
Lead key projects that span product, marketing, and go-to-market teams - from concept through execution
Establish structure for ongoing and ad hoc initiatives, applying program management rigor to ensure delivery and alignment
Bring a mentality of continuous improvement - identifying inefficiencies, proposing solutions, and streamlining execution

Required Skills

5-7 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)
Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisions
Experience supporting senior leadership and communicating effectively across levels, including executive forums
Familiarity with marketing funnels, product metrics, planning tools, and financial modeling
Excellent communication and storytelling abilities - written and verbal
Comfortable working in matrixed environments, with a track record of cross-functional influence
Excellent critical thinking skills with a bias toward action and simplification
Strong sense of ownership and organizational and project management skills with the ability to balance multiple priorities
Bachelor's degree required; MBA or advanced degree preferred

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy

Sr. Business and Marketing Operations Manager

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